Quality Management

Underpinning all the work carried out by Parkstone Group companies is a commitment to ensure that the appropriate monitoring and evaluation takes place.

Parkstone Group embraces the establishment of achievable performance targets and the need to understand both outputs and outcomes alongside good budget planning and management, quality assurance, equality and the best practise in health and safety. Our senior management principles cover: customer focus, leadership, involvement of people, continual improvement, factual approach to decision making, and mutually beneficial supplier relationships. Our core quality management concepts are:

• Continuous project improvement - driven by senior management, focused on critical areas with explicit improvement goals
   
• Customer focus - recognising both internal and external 'customers' and their needs and providing valued service
   
• Seeking to prevent non-conformance issues arising early in the contract or project cycle and being proactively engaged in prevention
   
• Universal responsibility - recognising that quality is totally pervasive in all aspects of the business, with everyone seeking ways to improve the quality of their own projects and services